Return Policy

*** Please make sure your products are in a good condition with the original tag and packaging still intact.

 

1. Returns can only be made within 14 days from the date of delivery.
2. Music Vinyls cannot be returned after opening, unless the LP is faulty and doesn’t work.

We advise you to read the product description thoroughly before purchasing your desired product.

Store Credit Policy

*** Please make sure your products are in a good condition with the original tag and packaging still intact.

 

1. You can either Call us anytime on +971 4 3451342 , Email us at orders@cavo.ae , or Whatsapp us on +971 50 866 7542 to speak to one of our Customer Service agents to register your request.
2. Mention your address, the reason for return/exchange.
3. We will schedule pick up from your doorstep within 2 working days.
4. Once the item is received, we will send you the code for your Store Credit which you can freely use to replace /exchange.   

Happy shopping !  ;)