BTS - 5th Muster: Magic Shop - DVD

Yes, we offer worldwide shipping. Shipping fees and delivery times vary depending on your location and are calculated at checkout.

UAE Orders:

• Orders placed before 4:00 PM (UAE time) are typically delivered the next business day.
• Orders placed after 4:00 PM will be delivered within two business days.

International Orders:

• International shipping times vary based on destination. Most orders are delivered within 5–10 business days. Estimated delivery time will be provided at checkout

Yes. Once your order is dispatched, you’ll receive an email with a tracking number and a direct link to monitor your shipment in real time. Our delivery partners will also typically contact you prior to arrival to ensure a smooth handover.

Saudi Arabia (KSA): Customs duties and 15% VAT are included at checkout. No additional fees upon delivery.

All Other Countries: Duties and taxes are not included. Any additional charges depend on the product type and your country’s customs regulations, and will be collected by the local customs authority upon delivery.

If you're unavailable at the time of delivery, the courier will typically attempt redelivery or contact you to schedule a new delivery time. Please follow the tracking link for updates or instructions.

Yes, we do. Our Head Office also functions as a showroom, where you can explore and experience all the products available on our website.

Visit us at our showroom:

📍 View Location on Google Maps

🕒 Showroom Hours:

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM - 2.00 PM
Sunday: Closed

Whether you're looking to browse, ask questions, or see a product before purchasing, our team will be happy to welcome you.

• For any special product requests (not available on our site); Our Products team will verify if we can source it exclusively
• Once confirmed available, your request will be processed as a 'Special Order' with an estimated delivery time of approximately 3 weeks.
• To confirm and secure your Special Order, a 50% deposit of the total amount is required as down payment.
• Please note that delivery times may vary due to external factors such as shipping conditions and customs clearance.
• We appreciate your patience and understanding, as we work diligently to deliver your orders as efficiently as possible 💖

Shipping fees are automatically calculated at checkout based on your delivery location and the total weight of your order.

To find out the exact shipping cost:
Simply add the items to your cart and proceed to the checkout page—your shipping fee will be displayed before you complete your purchase.

Yes, we offer Cash on Delivery (COD) as a payment option for orders within the UAE. Simply select “Cash on Delivery” during checkout.

Absolutely. You can pay securely using your credit or debit card at checkout. All online payments are encrypted and processed through trusted payment gateways.